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Shipping & Delivery Policy

At FreeWHMCS.in, we are committed to delivering high-quality digital products to our customers in a secure, efficient, and timely manner. As we deal exclusively in digital goods—including WHMCS themes, plugins, PHP scripts, CMS, and mobile app source codes—our shipping and delivery procedures differ from those of physical product sellers.

Welcome To FreeWHMCS Terms Of Service



1. Nature of Our Products

All items sold on FreeWHMCS.in are digital and do not require physical shipping. Once you complete a purchase, the product is delivered electronically, either through a direct download link, email notification, or customer dashboard.

2. Order Processing Time

Most orders are processed automatically and delivered instantly upon successful payment. In certain cases where additional manual verification is required, the delivery time may extend to a maximum of 1–2 business hours.

  • Instant Delivery: Most digital products are delivered immediately after payment confirmation.
  • Manual Review: Orders flagged for manual review (e.g., suspicious transactions or high-value purchases) may take up to 2 hours.

3. Delivery Methods

After a successful transaction, delivery is completed via the following methods:

  • Email: An automated email will be sent containing the download link and product details.
  • User Dashboard: You can log into your FreeWHMCS.in account and access your products under the "Downloads" section.

4. Download Access

All purchased items will remain accessible in your account for future downloads. We recommend saving a copy on your local system or cloud storage for backup.

5. Delayed or Failed Delivery

If you do not receive your download email within 30 minutes of placing an order:

  • Check your spam or junk folder.
  • Ensure your email address was entered correctly at checkout.
  • Log into your account to check if the item is available in the dashboard.

If the issue persists, please contact our support team with your order ID and registered email address for prompt assistance.

6. Customer Support

We’re here to help. Our support team is available Monday to Saturday (10 AM to 6 PM IST). For any concerns related to delivery, login issues, or access problems, please use our contact form or email us directly at support@freewhmcs.in.

7. Refund & Replacement

Since our products are digital and downloadable, we do not offer refunds once the product has been delivered. Please review product descriptions carefully before purchasing. In rare cases where the product is defective or does not match the description, we may offer a replacement or store credit at our discretion.

8. License & Access Rights

Upon delivery, you will receive the necessary license information as specified on the product page. Please note that redistribution or reselling of our digital items is strictly prohibited under our licensing policy.

9. Download Expiry & Re-access

Downloads generally remain active in your dashboard, but we recommend downloading your purchase immediately after purchase. If for any reason your download becomes unavailable, simply contact us with your order details, and we will restore access as soon as possible.

10. Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time without prior notice. Any changes will be posted on this page and will take immediate effect. We recommend reviewing this page periodically to stay informed.

Need Assistance?

For any other questions or support, feel free to contact us at:

We appreciate your trust in FreeWHMCS.in. Your satisfaction is our priority.